No New Business

Today, I learned that a piece of business that I really, really wanted went to a competitor. I spent Saturday morning with the people who made the decision and I thought I developed very good rapport with them. They complimented me on my proposal and said it was far more personalized, tailored to them than any other. I left feeling very, very positive about getting the business. But I learned today I did not. The reason: they felt slightly more comfortable with the technological capabilities of the company they selected. I could kick myself for failing to invest in newer technologies before now.